Shipping & Delivery Policy

At HealZone, we work to get your order delivered to you as quickly and safely as possible.

Order Processing

Orders are usually processed and dispatched within 1–2 business days after the order is placed.

Once your order has been shipped, you will receive tracking information when available.

Delivery Time

Delivery usually takes approximately 3–7 business days, depending on your location and courier service.

Delivery times may occasionally be longer due to circumstances outside our control, such as weather, holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase.

Tracking Your Order

Once your order has been dispatched, you can use the tracking information provided to check its delivery status.

If your tracking information has not updated for an extended period or you believe your order may be delayed, please contact our customer support team with your order number.

Incorrect or Incomplete Address

Please make sure your delivery details are correct before placing your order. If an incorrect or incomplete address causes a delivery issue, additional shipping or reshipping charges may apply.

Delivery Issues

If your package arrives damaged, incorrect, or with missing items, please contact us as soon as possible with your order number and relevant photos/videos so we can review the issue and assist you.

For any questions regarding shipping or delivery, please contact us through our Contact Us page.