Privacy Policy

Privacy Policy

Last updated: July 15, 2026

At HealZone, we respect your privacy and are committed to protecting the personal information you provide when you visit our website or place an order.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase information

  • Payment and transaction information

  • Information you provide when contacting customer support

We may also automatically collect certain information about how you use our website, such as your IP address, browser type, device information, and pages you visit.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Process payments and transactions

  • Provide customer support

  • Send order confirmations and updates

  • Handle returns, refunds, and replacements

  • Improve our products, website, and customer experience

  • Prevent fraud and protect our website

  • Send marketing communications when you have chosen to receive them

3. Payment Information

Payments may be processed through third-party payment providers. We generally do not store your complete card, UPI, or other payment credentials on our own systems. Payment information is handled according to the applicable payment provider's privacy and security practices.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to keep our website functioning properly, understand how visitors use our website, improve your experience, and measure the effectiveness of our marketing.

You can manage certain cookie settings through your browser or device settings.

5. Sharing Your Information

We may share necessary information with trusted third-party service providers that help us operate our business, including:

  • Payment processors

  • Shipping and delivery partners

  • Website and ecommerce service providers

  • Customer support and communication services

  • Analytics and advertising platforms

We only share information where reasonably necessary to provide these services, operate our business, or comply with legal obligations.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Choices

You may contact us to:

  • Ask about the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of information where applicable

  • Opt out of marketing communications

Some information may need to be retained where required for legal, accounting, transaction, or legitimate business purposes.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing them with personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.